Safe Gaming

Responsible Gaming at Karkiya — A Safe & Healthy Gaming Experience

Karkiya believes gaming should be enjoyable — not stressful. Our responsible gaming guidelines are here to help you stay within healthy limits while having fun.

18+ Age Verification
24/7 Support Available
100% Voluntary Limit Setting
Instant Self-Exclusion Feature
Our Commitment

Why Does Responsible Gaming Matter?

When online gaming shifts from entertainment to compulsion, it stops being fun. At Karkiya, we want you to always play on your own terms. Responsible gaming is not just about following rules — it is about taking care of your mental and financial wellbeing.

Online gaming is growing fast in Bangladesh, but it comes with real risks. Karkiya's responsible gaming programme keeps you informed about those risks and gives you the tools to make your own decisions.

Remember, gaming is entertainment — not a source of income. Keeping that in mind makes every session more enjoyable.

Karkiya's Responsible Gaming Commitment

We are committed to keeping your gaming experience safe, transparent, and enjoyable at all times — using both technology and human support. Your wellbeing is our top priority.

Karkiya is a licensed and regulated platform. Our responsible gaming policy is built to meet international standards.

Our Tools

Karkiya's Responsible Gaming Features

Karkiya offers a range of effective tools and features to keep you safe, available whenever you need them.

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, a 24-hour cooling period applies before it can be increased.

Session Time Limit

You can set a maximum session time for each gaming session yourself. Once the time is up, the platform will automatically alert you or log you out.

Cool-Off Period

Temporarily suspend your account for any period between 24 hours and 30 days. During this time, no deposits or betting will be possible.

Self-Exclusion

If you need a longer break, you can close your account for 6 months, 1 year, or permanently. During this period, you will not receive any promotional messages either.

Gaming History & Spending Report

Your full betting history, win/loss stats, and detailed spending reports are available at any time. Understand your patterns and stay informed.

24/7 Support & Counselling

If you feel like gaming is getting out of control, Karkiya's support team is always here for you. Reach out via live chat or email — our goal is to help, not to judge.

Set Limits

How to Set Your Gaming Limits

Using Karkiya's responsible gaming tools is simple. In just a few steps, you can create a safer gaming environment for yourself.

These limits are more than just rules — they are tools to protect your financial and mental wellbeing. Set them once and play with peace of mind.

Tips: Set a monthly budget as soon as you receive your salary. Only spend what you can afford to lose without it affecting your daily life.

1
Log in to Your Account

Log in to your Karkiya account and click the profile icon in the top right corner of the dashboard.

2
Go to Responsible Gaming Section

From the profile menu, select the "Responsible Gaming" option.

3
Choose Your Preferred Limits

Choose from deposit limits, session time, loss limits, or bet size limits — whichever you need — and enter the amount or duration.

4
Confirm & Save

Review your chosen limit and click the "Confirm" button. The limit takes effect immediately.

5
Review Regularly

Once a month, review your gaming history and spending report and adjust your limits if needed.

Warning Signs

Recognising the Signs of Problem Gaming

If you or someone close to you shows any of the signs below, it is important to act quickly.

Betting more to recover losses — a pattern known as "chasing losses".

Feeling restless, irritable, or uneasy when not gaming.

Spending money set aside for essential bills, rent, or food on gaming.

Hiding your gaming spending or time from family or friends.

Gaming is causing problems at work, in your studies, or in your relationships.

Repeatedly trying to quit but being unable to.

Gaming is disrupting your sleep or you are playing through the night.

Taking out loans or borrowing money to fund gaming.

If you recognize one or more of these signs in yourself, don't panic. Reach out to the Karkiya support team or use the self-exclusion feature. Asking for help is an act of courage.

Self-Assessment

Check Yourself

Answer the questions below honestly. If you answer "Yes" to more than three, consider reaching out to Karkiya for support.

This assessment is completely private — no one will see it or judge you. Just be honest with yourself.

Remember, responsible gaming doesn't mean giving up gaming — it means enjoying it the right way.

1

Are you spending more time gaming than you originally planned?

2

Do you feel irritable or restless when you're not gaming?

3

Have you ever lied to family about how much time or money you spend on gaming?

4

After a loss, do you find yourself betting more to try to win the money back?

5

Is gaming getting in the way of your work, studies, or family responsibilities?

6

Have you tried to take a break from gaming but couldn't?

7

Have you ever taken out a loan or dipped into savings to fund gaming?

Support Tools

Additional Steps to Keep You Safe

Budget Planning

We recommend spending no more than 5% of your monthly income on gaming. Set your budget in advance — that's your limit.

Track Your Time

Use your phone's timer. Make it a habit to limit your daily gaming sessions to a set amount of time.

Tell Someone You Trust

Let a friend or family member know your gaming budget. Accountability goes a long way in keeping limits.

Regular Review

Review your gaming patterns once a week. If anything needs to change, act on it right away.

Detailed Guidelines

Learn More About Responsible Gaming

Responsible gaming at Karkiya is more than a policy — it is part of our culture. We believe every player deserves a safe and enjoyable gaming experience. That is why we back responsible gaming with technology, education, and ongoing support.

When Does Gaming Become a Problem?

Gaming becomes a problem when it stops being fun. When a loss brings panic instead of disappointment, or when you can't focus on anything else without thinking about the next session — that's a sign things have changed. Responsible gaming means recognizing that shift early and taking the necessary steps.

Protect Your Finances

Let go of the idea that gaming will be a regular source of income. Every game has a house edge, meaning the platform holds a mathematical advantage over time. Understanding this helps you play with realistic expectations. Think of gaming as entertainment — just as you spend money on a movie ticket or a restaurant meal, gaming should have its own set budget.

Minors Protection

Karkiya strictly enforces an 18+ policy. We verify age at registration and investigate suspicious accounts to ensure minors cannot access the platform. Parents and guardians are encouraged to use parental control software on shared devices and stay informed about their children's online activity.

Mental Health & Gaming

Gaming addiction is a real mental health condition. The World Health Organization (WHO) officially recognizes Gaming Disorder. If you feel gaming is affecting your mental health, do not hesitate to seek professional help. The Karkiya support team can point you toward the resources you need.

Build Healthy Gaming Habits

The most effective approach to responsible gaming is building good habits. Set a fixed time to start and stop gaming each day. Decide on a budget before you play, and end the session once you reach it. Take regular breaks — 10 minutes every hour keeps your mind fresh and your decision-making sharp.

Remember, all responsible gaming tools on Karkiya are free and easy to access. Using them is not a sign of weakness — it shows that you are a mindful and smart player.

Need Support?

Our responsible gaming team is available for you around the clock.

support@karkiya.im

Live Chat: 24/7

Quick Action
  • Set a Deposit Limit
  • Enable Session Timer
  • View Gaming History
  • Take a Break When Needed

18+ Verification: Age verification is mandatory when registering on Karkiya. Accounts belonging to minors are closed immediately.

FAQs

Responsible Gaming FAQs

On Karkiya, you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing one requires a 24-hour cooling-off period — so decisions aren't made in the heat of the moment.

Yes, your account balance remains fully protected during Self-Exclusion. You will be able to withdraw it once your exclusion period ends or your account is reactivated. No deposits or betting are possible during the exclusion period.

Absolutely. The Karkiya support team can connect you with mental health professionals and gaming addiction support organizations. Email us at support@karkiya.im or reach out via live chat — our team will assist you with complete confidentiality.

Karkiya verifies age at registration and does not allow anyone under 18 to open an account. For added protection, we recommend using parental control software on your device. Keep your Karkiya login credentials away from children and avoid saving passwords in the browser.

A Cool-Off Period is a temporary break lasting between 24 hours and 30 days, after which your account is automatically reactivated. Self-Exclusion is a longer-term commitment — 6 months, 1 year, or permanent. During Self-Exclusion, promotional communications are also paused, and a specific process must be followed to reactivate your account once the period ends.
Start Safely

Play Responsibly — Join Karkiya Today

Gaming on Karkiya is about more than just excitement — it is a safe, transparent, and responsible experience. Join us and set your own limits.

বাংলা