Karkiya Terms & Conditions — Please read before use

Karkiya is an internationally licensed online gaming and Sports Betting platform offering Sports Betting, Live Casino, slots, and virtual sports. By using Karkiya, you confirm that:

• You are at least 18 years of age, or meet the legal age requirement applicable in your country of residence.
• You are participating on this platform voluntarily and with full awareness.
• Online gaming is legally permitted in your country of residence.
• You have read and fully agree to all terms and conditions stated herein.
• You will not use the platform for any fraudulent or unlawful purpose.

Karkiya reserves the right to refuse service to any individual, with or without cause. If an account is cancelled or suspended, any legitimate balance held will be refunded; however, bonus balances may be forfeited.

To register on Karkiya, you must provide complete and accurate information. Each individual may hold only one account. Creating multiple accounts is strictly prohibited and may result in account termination.

Information Required for Registration:

• Full legal name (as shown on your national ID)
• An active and personal email address
• An active mobile number
• Date of Birth (required for 18+ verification)
• Country of Residence & Address

KYC (Know Your Customer) Verification: Identity verification is mandatory for all accounts before a withdrawal can be processed. One of the following documents will be required:

• National ID Card (NID)
• Passport
• Driving License

A utility bill or bank statement (within 3 months) may be required for address verification. Karkiya reserves the right to temporarily hold withdrawals until the KYC process is completed.

Karkiya supports all major mobile banking methods in Bangladesh, including bKash, Nagad, and Rocket. Please keep the following in mind when making a deposit:

• Minimum deposit amount: ৳500
• A maximum daily deposit limit may apply.
• Deposits are typically credited to your account instantly.
• Only use payment methods registered in your name.
• Deposits from third-party accounts are not accepted.

If a deposit is delayed due to a technical error, please contact our support team. Keep a screenshot of the transaction as proof of deposit.

Karkiya is committed to ensuring withdrawals are processed quickly and without hassle. The key withdrawal terms are outlined below:

• Minimum withdrawal amount: ৳500
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals are typically processed within 5 minutes to 24 hours.
• Large withdrawal amounts may require additional verification.
• Winnings from bonuses are subject to wagering requirements before any withdrawal can be made.

Karkiya reserves the right to suspend withdrawals and conduct an investigation in the case of any suspicious transaction. If the account is found to be in good standing, the withdrawal will be processed immediately.

Karkiya regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which should be read carefully before claiming.

General Bonus Terms:

• The wagering requirements for each bonus are clearly stated on the bonus page.
• Bonuses must be used within the specified validity period.
• The same bonus cannot be claimed more than once.
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
• Karkiya reserves the right to modify or cancel any promotion at any time.

Welcome Bonus: The welcome bonus on the first deposit is available to new members only. To qualify, the first deposit must be made within 72 hours of registration. Visit the promotions page for bonus amounts and wagering requirements.

The following general rules apply when placing bets on Karkiya:

• Once confirmed, a bet cannot be changed or cancelled.
• Karkiya reserves the right to void any bets placed at incorrect odds due to a technical error.
• Pre-match bets will not be accepted after a match has kicked off.
• Odds may change during live betting while an event is in progress.
• If an event is cancelled, the stake for that bet will be refunded.

Casino Game Rules: The rules for each casino game are available within the game itself. All games are powered by certified software and outcomes are determined without any human intervention.

Karkiya reserves the right to set betting limits on any player's account if unusual betting patterns are detected.

The following activities are strictly prohibited on the karkiya platform:

• Multiple Accounts: Operating multiple accounts under the same identity is prohibited.
• Bonus Abuse: Exploiting the bonus system to gain unfair advantages.
• Money Laundering: Using the platform for the purpose of money laundering.
• Fraud: Any form of fraudulent activity.
• System Hacking: Any attempt to interfere with or compromise platform security.
• Third-Party Software: Use of automated betting bots or scripts.
• Underage Accounts: Any account belonging to a person under the age of 18.

Involvement in any of these activities will result in immediate account closure, forfeiture of all balances, and legal action where applicable.

Karkiya believes gaming should be fun — not a problem. That's why we place the highest importance on responsible gaming. The following protective features are available on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a limit on how much you want to wager within a given time period.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Temporarily or permanently close your account on your own terms.
• Reality Check: Periodic reminders of your gaming session duration.

If you feel that you or someone close to you may be experiencing a gambling problem, please reach out to our support team. For more information, please Responsible Gaming View page.

Karkiya takes the protection of your personal data seriously. To learn more about how we collect, use, and safeguard your information, please visit our Privacy Policy read.

In short, Karkiya:

• Your data is never sold to third parties.
• Uses your data solely for service improvement and legal purposes.
• Keeps all data secure with 256-bit SSL encryption.
• Conducts regular security audits.
• Accepts requests to access or delete your data.

Use a strong password to keep your account secure and never share your login credentials with anyone. If you notice any suspicious activity, contact us immediately.

Karkiya accepts no liability in the following circumstances:

• If any bet or game is affected due to an internet connection failure.
• When service is temporarily disrupted due to unforeseen technical issues.
• If any loss occurs due to your device or network.
• If a transaction is delayed due to a third-party payment provider.
• In cases of force majeure (natural disasters, cyberattacks, etc.).

Karkiya is always committed to resolving any issues as quickly as possible. If you are affected by a technical error, our support team will do their best to assist you.

Karkiya reserves the right to modify these terms and conditions, in whole or in part, at any time. In the event of any changes:

• Updated terms will be published on this page and the "Last Updated" date will be revised accordingly.
• For significant changes, a notice may be sent to your registered email or via SMS.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.

Check back regularly to stay up to date with the latest terms and conditions.

If you have any questions or concerns about these terms, please get in touch with us:

• Email: support@karkiya.im
• Live Chat: Available on the website 24/7

For any disputes or complaints, our support team will attempt to resolve the matter in the first instance. If a resolution cannot be reached, the issue will be referred to a neutral third party for settlement. Karkiya is committed to resolving all disputes in a fair and transparent manner.